Frequently Asked Questions

We do not prohibit unaltered males, however, if their behavior is not safe for group play, they may have to go out by themselves. We don’t require females to be spayed, but they can’t be in heat – or expected to go into heat – while staying with us.

Yes.  We are comfortable giving any prescribed medications.  We will just need detailed instructions from you or your vet and we will take care of it from there.

Three convenient times is available every day of the year. Go to boarding services for details. 

You can make a reservation as far as a year in advance.  As a matter of fact, you are encouraged to make any holiday reservations at least 10 weeks ahead!  During the summer months, you will need to be two or three weeks in advance.  Our best recommendation is: if you think you might be going out of town, go ahead and make a reservation.

Of course! We can have your dog groomed and ready to go at the appointed time. We will groom them as close to your stated check-out time so they can look and smell their absolute best.  If your plans change, you will need to let us know so we can adjust the grooming.  If you have an appointment for grooming and come in earlier than planned, you may be charged for the grooming.  It is best if you make the appointment ahead of time with Bark Avenue to ensure we can fit you in their sometimes hectic schedule as well as discuss the grooming that you would like done.  Please call 785-565-0612 for appointments.  Just remind us at check-in that you have an appointment!

We charge by the night and you can view our current rates on our Rates page by navigating here. There are no extra charges for holidays, playtime, or giving medications.  Call us at 785-539-1515 for more details.

All dogs that are boarding with us go outside a minimum of four times a day for a duration of 15 to 30 minutes each time, depending on the weather. Generally, these walks occur at 6:30 a.m., 11:30 a.m., 4:30 p.m., and 8:00 p.m. If you would like your pup to have extra time outside or time with the humans, just let us know and we will make that happen.

Yes, we have a check-in sheet to be filled out each time your pet comes to stay. To expedite the process, simply print off and fill out the forms found on the boarding services page prior to drop-off. We also require a current copy of your pet's vaccinations prior to their visit.  

No.  We ask that you let us know as soon as your plans change.  We usually have a waitlist, so we can usually quickly fill the space.  By canceling, you just might make someone else's day!

Yes, we are equipped to kennel multiple dogs together. It doesn’t affect the boarding fee because we charge per dog, not per kennel. Go to boarding services for more information.

You are welcome to bring as little or as much as you think your pet needs to be comfortable.  If it is their first time, we suggest you bring a t-shirt you have recently worn or a towel you have recently used; something that smells like you to help your pet feel more comfortable in their kennel; toys, treats, and bedding is up to you.  If you feel that these will keep your pet occupied and comfortable, you are welcome to bring them along.  Please know that bedding has been known to spontaneously "explode" while here.  It is an unexplained phenomenon that occurs with certain dogs.  If you are afraid that might happen, please don't be upset if that happens.  We do have blankets here that we can use to keep your pet comfy.  We provide food and water dishes, so you don't need to bring those.  If your pet has a special diet or has a sensitive stomach, please bring their food in a sealable container and be sure to give us any instructions that are needed.  Our normal schedule for feeding is 7:30 am and 5:30 pm.  If your schedule is different, please let us know and we will do all we can to keep that schedule consistent.  We currently serve Canadae brand dog food if you don't bring yours, at no additional cost.

Daycare for dogs is available Monday through Friday from 7:30 a.m. to 6:30 p.m. and by appointment on the weekends.  Dogs spend time outside with each other, based on size, energy level and age, weather permitting. We rotate groups in and out so they can get  a break from time to time.  If your pup gets lunch, bring it along and we will be happy to give it to them.